TiAuto Investments Proprietary Limited provides the information contained on this website and any of the pages comprising the website (“website”) to you subject to the terms (“the terms”) set out herein and referenced herein. By accessing the website, you shall be deemed to have agreed to all the terms. TiAuto Investments may at any time modify the terms and your continued use of the website will be subject to the terms in force at the time of your use. Accordingly you agree to review the terms periodically, and your continued access or use of the website shall be deemed to be your acceptance of the amended terms.
2. Content of the Website
3. Copyright and Intellectual Property Rights
4. External links
5. Warranties, Disclaimers and Limitation of Liability
Welcome to the Tiger Wheel & Tyre website (“Website”). Please take a moment to read these online shopping terms and conditions including Tiger Wheel & Tyre’s policies (collectively the “terms”) to understand how they apply to you the customer (“you”) and your use of Tiger Wheel & Tyre’s Website and any Tiger Wheel & Tyre products (“Products”) or services (“Services”) that you may order online.
These terms apply to all purchases made online from the Website. Please read these terms carefully and ensure you understand them. Use of and/or registration on any aspect of the Website will constitute your agreement to comply with these terms. Important clauses, which may limit Tiger Wheel & Tyre’s responsibility or involve some risk for you. Some of these provisions have the effect of limiting your rights in law and conferring obligations on you by virtue of your agreement to these terms. You agree to pay special attention to these clauses.
If you have any questions regarding Tiger Wheel & Tyre’s Website, the terms, Tiger Wheel & Tyre products (“Products”) or services (“Services”), please contact us.
Registration as a purchaser on the Website is free and does not oblige you to purchase anything.
You will be required to enter your username and password each time you visit Tiger Wheel & Tyre’s Website. To amend any registration particulars please click on “My Account” where you can edit your details. When registering as a purchaser you are required to provide Tiger Wheel & Tyre with complete and accurate information about yourself.
Product Images and Representation
We have made every effort to display the Products on the Website as accurately as possible, including:
• the images that represent a visual depiction of the Product
• features and descriptions that pertain to the Product;
It remains the responsibility of the customer to ensure that the Product he/she ordered is correct, and the Product description and/or model number will always overrule any related images when resolving a dispute about a Product.
Product Pricing, Availability and Delivery
The products displayed on the Website are subject to availability within the Republic of South Africa only, within the areas as determined by Tiger Wheel & Tyre.
All prices displayed on the Website are valid and effective only in the Republic of South Africa for the day that they are viewed and do not constitute an offer by any of our physical Tiger Wheel & Tyre stores. Tiger Wheel & Tyre reserves the right, without prior notice, to discontinue or change pricing or specifications of products and services offered on this Website without incurring any liability whatsoever.
Tiger Wheel & Tyre cannot guarantee availability of stock but will endeavour to source stock where possible to fulfil your order. Where items cannot be supplied, Tiger Wheel & Tyre will endeavour to contact the customer based on the information provided at registration and offer either the option to cancel the order or offer an alternative, where applicable.
For online purchases, customers will be charged the prices that are reflected on the Website, subject to availability and save where “Inadvertent and Obvious Errors” have occurred. The prices include Value-Added Tax. Special promotions may be subject to certain conditions, including stock availability and limited-offer stipulations.
Inadvertent and Obvious Errors
Whilst all precautions are taken by the Company to provide the correct information on the website, in the event that we identify an inadvertent and obvious error in the price, product or service description, images and any other relevant content, Tiger Wheel & Tyre is not obliged to provide you with the affected product or service.
Tiger Wheel & Tyre will make every effort to contact you to alert you of the error. In such circumstances you are entitled to cancel the purchase and we will provide a full refund for the amount paid.
We appreciate that customers may use the Tiger Wheel & Tyre website to research pricing before visiting one of our physical Tiger Wheel & Tyre stores. However, please note that pricing on the Tiger Wheel & Tyre website does not constitute an offer by any of our physical Tiger Wheel & Tyre stores. To avoid disappointment, we therefore recommend that pricing and stock availability is confirmed with the respective Tiger Wheel & Tyre store prior to visiting the store.
Confirmation of Orders
Orders placed online constitute your offer to purchase subject to these terms. On receipt of your order we will send you an email describing the products and services you have ordered. These communications confirm we have received your order, but do not represent any acceptance of your offer to purchase products or services from us. We are not legally obliged to provide the products and services to you during the offer process.
If for any reason you would like to cancel an order before fitment of a product, this may be done by contacting the store you chose during your check-out process and the store will communicate with the Online Team.
Confirmation of purchase
Your chosen store will contact you within 48 hours during the week to confirm your purchase and make the necessary arrangements to acquire stock, where necessary.
When using your credit card for online shopping on the Website, Tiger Wheel & Tyre will attempt to use 3D Secure as an additional security measure if your issuing bank supports it. 3D Secure will authenticate your personal details and will authorise payment for online shopping. If your issuing bank supports 3D Secure but you have not activated it, you will be redirected during the payment process to set it up.
Refunds will only be processed onto the payment method that was used when the order was created, and into the account it was paid from e.g. credit card, EFT, Mobicred or PayJustNow.
A refund can take up to 10 business days to reflect in your account, and EFT refunds are subject to verification of your banking details.
Risk and Ownership
Risk in the Products shall pass to you by acceptance of the Products by your authorised representative on delivery. Tiger Wheel & Tyre will retain ownership in the Products until payment has been received in full.
All intellectual property rights, including copyright, in all materials, including trademarks, logos, photographs, images, text and other graphics which form part of the Website are owned by Tiger Wheel & Tyre alternatively Tiger Wheel & Tyre is the lawful licensee thereof. Such rights are protected by both South African and international intellectual property laws. All data and information communicated to or from the Website and/or any Website information as well as the database is the sole property of Tiger Wheel & Tyre.
Collection of Cookies
By using this site, you agree to Tiger Wheel & Tyre’s Privacy and Cookies Policy. A cookie is a piece of information that is deposited on your computer’s hard drive by your web browser when you use Tiger Wheel & Tyre’s computer server. The cookies enable us to recognise you and give us information about your previous visits. Most browsers accept cookies automatically, but usually you can alter your settings to prevent automatic acceptance. If you choose not to accept cookies, this may disable some of the features of Tiger Wheel & Tyre’s Website. The information that Tiger Wheel & Tyre collect and may share with Tiger Wheel & Tyre’s advertisers is anonymous and not personally identifiable. It does not contain your name, address, telephone number or email address.
Cookies are small text files that are stored on your computer by your browser when you visit a website. You can find out more about cookies by visiting allaboutcookies.org.
Use of your Information
Tiger Wheel & Tyre uses customer information to personalise its service and make communications more relevant to individual customers via mail, email, telephone, or in person. This includes direct marketing activities like promotional offers, news and information about Products and services that Tiger Wheel & Tyre think will be of interest to customers. Tiger Wheel & Tyre also contacts customers to obtain feedback that will help improve its Products and services and for operational reasons.
“I”, “me” and “my” refers to the Customer and the “Company” refers to Tiger Wheel & Tyre – a Division of TiAuto Investments (Pty) Ltd or one of its franchises.
The price of the work rendered and/or parts supplied will be at the Company’s prevailing standard rates and charges ruling at the time they complete the work or subject to the prices as stated on an official quotation with a 14 day validity.
5. Additional Work
All payments in respect of the work and/or parts supplied in the rendering of these services will be in cash when the work is completed, unless the Company and I agree otherwise in writing.
7. Repairers Lien
I acknowledge an express repairer’s lien in favour of the Company to secure the amount due to the Company for all work done and materials supplied in terms hereof.
8. Limitation of our liability
All parts fitted which are not directly supplied by Tiger Wheel & Tyre are fitted entirely at
the customers own risk. Tiger Wheel & Tyre cannot warrant the quality or suitability of non-supplied parts, and take no liability for losses, damage or injury caused by the fitment of these parts.
8.1. Except as is provided in law, or is provided for in any express warranty or guarantee that the Company gives in writing to me which is intended to form part of this contract:
If any work that the Company effects is defective because of defective part(s) or workmanship, the Company undertakes to remedy the defect(s) by either adjusting, repairing or replacing the defective part(s) or rectifying the defective workmanship; provided that this will not apply to goods:
8.2. Save as aforesaid the Company does not make any other representations, unless expressly given in writing.
The Company does however agree to exercise due care in looking after your vehicle.
I consent to the jurisdiction of the Magistrate’s Court in terms of the Magistrate’s Court Act, even if the claim by the Company may be more than the normal jurisdiction of the Magistrate’s Court. The Company may in its discretion institute legal proceedings in any other court of competent jurisdiction.
11. Manufacturer’s warranty
12. Supply chain responsibility
1. Standard eVouchers
2. Promotional / Special Offer eVouchers
Errors and omissions excepted.